Legal

Grievance

Complaint escalation page and support process overview.

Escalate service issues through our grievance channel.

If you are dissatisfied with any service experience, you may raise a grievance with full details for review and resolution.

How to raise a grievance

  • Email your name, registered mobile number, application reference, and issue summary to grievance@eclindiafinance.com.
  • Please include any supporting screenshots or documents to help us investigate faster.
  • We aim to acknowledge and review complaints within a reasonable time.